RFBI understands your wish to stay at home and maintain your independence. We are committed to providing sensitive, appropriate and professional home care so you can continue to enjoy your home in comfort and safety.

Our aim is to work alongside you to help you achieve the lifestyle of your choice at home and within the community. Royal Freemasons’ Benevolent Institution has always had a positive commitment and reputation for all aspects of aged care including home care services, independent living units, respite care and residential care across regions on the Central Coast, Mid North Coast, ACT, Newcastle, New England, the Lower Hunter and the Dubbo region.


Vision

We aim to be a best practice provider of Care at Home support, offering quality aged care and home care services to all residents and clients. As an employer of choice, whilst maintaining the charitable not-for-profit nature of our organisation, we will execute our mission without discrimination and continue to support the needy as espoused by our Masonic forefathers since the 1880’s.

Mission

To provide support to the ageing population so they may age with dignity. We will also provide financial assistance to the needy. We will implement this through grants and annuities as well as accommodation, care and security for the aged and others. This will demonstrate the noble and valued concept of charity in action by the Freemasons.

Values

Heritage

We acknowledge the rich heritage bequeathed to the organisation through the leadership, vision and commitment of those who have gone before.

Ethical practices

Our practices and behaviour are beyond reproach.

Respect of individuals

Our staff, volunteers, residents, clients, relatives and all other persons are treated equally and respectfully.

Provider of quality services

We measure and benchmark our performance with other like-minded organisations and continually assess our performance by the quality of services we deliver.

Employer of choice

Our staff are valued and respected for their roles and contribution. Their employment conditions and career paths are testament to a commitment to our people.

Effective stewardship

We understand and accept our responsibility to manage the business in a prudent, viable and sustainable manner.

Environmentally responsible

We manage our operations and deliver our services with knowledge of our responsibility to future generations.